“I consider myself a pretty demanding client, I guess that’s why finding our home-investment property took us about 2 years and more than 10 real estate agents, until 4 months ago we met Allison. I can honestly say that Allison, was the only one who truly LISTENED TO OUR WANTS AND NEEDS and in less than 2 weeks was able to find for us the property that NOT ONLY FITTED OUR WISH LIST BUT MOST IMPORTANTLY IT FITTED OUR BUDGET.” It was a pleasure doing business with her. Yanahina Rodriguez-Llewell, Zumba Latina NZ, Waikato & Bay of Plenty
We found Jacki to have a fantastic degree of property knowledge, professionalism, and experience, who always presented herself with integrity.
Jacki is always friendly, punctual, and kept us well informed through the whole process, always taking the extra time to explain and making sure that we understood everything, even with the contracts, she was always available to listen, and with her sound, honest advice, along with her attention to detail, proved to us her commitment.
Jacki's presentation of herself and marketing of the home showed us her commitment to us and Jacki's negotiation, and people skills is a real credit to her.
Jacki, with her, confidence and sound advice, always made you feel like "YOU" were her only client, and showed great empathy and respect with our situation, even after the sale when through.
We were honoured to have Jacki sell the property for us, and would not hesitate to recommend her others who are selling or buying property.
Yours Sincerely,
Carol Stewart
Knowledge, Understanding & Professionalism. When you are looking to move to a new area and live over two hours drive away, these are the qualities that you need in a real estate agency. Jacki's extensive knowledge of both individual properties and the area in general, her understanding of what properties would be potentially desirable despite us being uncertain about what we were looking for, and the professional manner in which everything happened meant that our stress levels were kept to a minimum. The result was that we were able to find a home that ticked the essential boxes and where we hope to spend many years of enjoyable living. From beginning to end Jacki has been friendly and approachable and now is regarded more as a friend than an agent. Not only did she find us a home we are growing to love but she continues to help us through her knowledge of local facilities, for which we are very grateful. We have found the team at Harcourts a thoroughly nice lot and would have no hesitation in recommending them to anyone looking to settle in this area.
Jim & Mary Major
“We dealt with Jacki from Harcourts when we were looking to sell property. We found her to be very flexible, which we really appreciated. She was not hard nosed or pushy, but very knowledgeable, helpful and understanding which is great for an agent in a small country town. We were rapt with her attitude and ended up buying a house from her. Once again she was obliging, we never felt like we were being pushed into anything. Jacki was great with open homes too; she didn’t put pressure on anyone, just made them hassle-free. We were particularly impressed with the fact that Jacki keeps up to date with learning and courses. When we had a question about something she was not familiar with she went away and found the answer for us, which struck us as professional. Buying and selling property is a big decision, not one you take lightly, so you want to work with someone who knows what they’re doing. Jacki advised us really well and we would definitely recommend her to others, and also use her again ourselves.”- Denise Anderson (& Paul Herbert)“Initially we went to another agency to sell our home in Waihou, but they were busy at the time so we walked into Harcourts and got service right away. It must’ve been meant to be. We were very impressed with Jacki and her professionalism, so we chose to have Harcourts as our sole agency. Jacki was polite, helpful, knew what she was doing and was really nice to deal with. When we rang her with enquiries she was always obliging and friendly, we felt comfortable with her and she never talked down to us if we didn’t know what was what. Best of all, she sold our house! Jacki and the team at Harcourts were all great and I would recommend them to others.” - Patsy (& Brian) Cross
"I think two words would sum up my experience with Jacki from Harcourts; ‘proactive’ and ‘professional’; my house was on the market during the recession and Jacki organised Open Homes. At the time I felt ready to give up as very few people came along, but Jacki was determined, and convinced that I had an attractive property and it would find a buyer. Turns out she was right; it was actually one of the people who came to an Open Home who bought the place! It only takes one, right? Jacki was very professional and I felt that my place was in trustworthy hands during Open Homes. Her motivation and ‘stick with it’ attitude sold the house in the end, and I would happily recommend her service to friends."- Jeff Robinson
"We were living in Taranaki when looking for property in Te Aroha, and we found a villa on the internet that we wanted to look at. This was how we were introduced to Harcourts Te Aroha, and we dealt with both Barry Monds and Jacki Revell. While the villa was not our thing Barry located another property he thought we might like, and we did - however it took some tough negotiating with the seller. We are very grateful to Barry and Jacki for their perseverance and support, they were very easy, friendly agents to deal with and happily we were able to purchase the place in the end. One thing that really impressed us was that Jacki and Barry came to see us a couple of weeks after the sale to make sure everything was going well for us, I don’t know too many agents who would do that, it just added to the overall sense of ‘genuine’ we got from them. Jacki also gave us some dinner vouchers for her restaurant Ironique which was a lovely touch. Since moving to Te Aroha, Jacki has continued to be extremely helpful, acting as a 'go-between' with another agency in the negotiations for the sale of our previous property - nothing appears to be too much trouble for this duo." - - Margy and Dave Piper
"Early in 2010 we had an investment property to sell and once again chose Harcourts to help us, as they have always delivered a great service. In this case, we worked primarily with Jacki Revell, and she was fantastic. The tenants had unfortunately caused some damage to our property. Jacki alerted us to the problem and then popped in to oversee the repair work and kept us up to date on its progress. As we live 45 minutes from the property this was a huge help to us, she really went above and beyond sales and took care of the finishing touches, right down to ensuring missing rubbish bins were replaced! She also gave us excellent advice in terms of marketing strategies and handling offers. Jacki is professional, thorough and a lovely person to boot."
- Kristy (& Ross) Conder
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